PrettyLittleThing

I ordered for 2 dresses a red and a black dress for reason I do not know I received only, and very very pissed right now,its either my dress is delivered or I get a refund because explain to me how I ordered for 2 dresses and I got something else

My refund has not been sent was supposed to be 27th February, I've emailed, been on live chat more than 5 times, tried calling the number which rang then said you have exceeded the number of simultaneous channels allowed for this account, this call is being disconnected. I received my last refund which was over £30 but waiting on a refund under £15! Really?

I'm absolutely furious PLT have updated my return and stated that they have refunded me! I think not why won't they respond to my emails in regards to this?

Only the pants for the set came, and I ordered a whole set, so I'm trying to see whether it will come in the mail separately or why the whole set didn't get mailed.

I haven't received my order. It's very bad.

There is no tracking record, nothing at all. You said I would receive it on the 14th of December, and today is the 17th.

It was supposed to be given to my wife as a birthday present. I'm very disappointed.

My package was scheduled to arrive on February 26, and it has not arrived. I called FedEx, and they told me that the store did not send the package.

I bought an outfit for an engagement I had the following month. When I went to wear it, it had bodily fluids in the crotch.

I tried to wipe to see what it was because I had planned to wear this outfit.

I sent a picture like they asked and they never responded. I have an outfit with brown body fluids in the crotch and they never responded back after they told me to send in pictures.

I ordered a package on the 1st of December to be delivered on the 4th of December. My package has not yet arrived and I'm not receiving any messages in regards to this - it's really disappointing. I need my package or I will require a refund.

I ordered through Debenhams. I need to return the item back to you, but somehow I have used the return label when returning the items and now I can't use the QR code again.

So, I don't know what to do. Please email me to return this item. Pretty Little Thing, Grey Marl Zip Up Pocket Detail Sweatshirt. Colour: Light Grey, Size: M.

Product code / SKU: M506332****507. Quantity: 1.

Package delivered with two missing items, one brown knitted shape flared trousers a one blue shape joggers. When delivered package was damaged and a sticker put on saying paired by Evri.

We purchased a gift voucher of £50 for my daughter to spend for Christmas. We have sent it to her old email address and she can not use it. Is there any chance that you could resend the voucher to her current email address because it is a Christmas gift.

I cannot access the customer service team at all. They make it almost impossible to return a faulty item that is expensive and overpriced.

I am so frustrated. I have been trying to return this item for 2 weeks and I cannot get in contact with them at all. They redirect you to the same web page which is just the FAQs page.

And the customer service number is fake. I am so angry; they just take your money.

I ordered a parcel on the 5th December for next day delivery and it still hasnt come Ive tried to contact every one and I was told to wait for the 18th I have Im not happy to wait any longer , I would like a refund processing this is out of order, and Ive been informed its lost but being told to wait is disgusting i need this resolving

I did not receive the package. I've been trying to report it, but can't contact anyone. I still don't have the items, so I'm upset.